Need a custom plan?

Get a personalized quote for your project.

Speak to Expert
Let's Build
Trust & Security

Privacy Policy

Last updated on March 21, 2026. Learn how we handle your data with transparency and care.

1. Introduction

Welcome to ThumbbyX. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: Includes first name, last name, username or similar identifier.
  • Contact Data: Includes billing address, emailing handles, and telephone numbers.
  • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version.
  • Usage Data: Includes information about how you use our website, products and services.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer and account creation tools.
  • To process and deliver your orders including managing payments and fees.
  • To manage our relationship with you which will include notifying you about changes.
  • To enable you to partake in active milestone draw competitions or general inquiries.

4. Data Sharing & Disclosure

We may share your personal data with internal high-governance parties or security audit controllers to prevent malicious vulnerabilities.

  • Internal Third Parties: Admin level processors for ThumbbyX group acting as joint controllers.
  • External Third Parties: Verification providers supporting KYC integrations.
  • Statutory Regulators: Audit regulators following connection settlements.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways:

  • Email address: privacy@thumbbyx.com
  • Postal address: ThumbbyX Global Pvt Ltd, R-Hub, Bihar Vidyapith, Sadaquat Ashram, Patna, Bihar - 800010